University of Chester · Professional Services
Security & Welcome Officer
Chester
Permanent
Full-time
£25,249–£25,804 / year
Closes in 3 days
We are currently recruiting for Security and Welcome Officer positions.
The Security and Welcome Team will primarily provide a comprehensive security service across the University estate. As well as ensuring a first-class security service, they are expected to provide first aid, fire incident management and PEEP support across our university. In addition, the role holder, working either individually or as part of a team, will often be the first point of contact for students, staff, visitors and external stakeholders and required to signpost and advise individuals as required. The role holder may also be required to support at other University sites, in relation to all aspects of the post.
The successful candidate will usually work on rotation across pre-set shift patterns, covering the designated opening times. They will be responsible for providing a security and First Aid service for the whole Campus. The Security team are often the first point of contact for routine enquiries and in emergency situations. Flexibility may be required to cover other shifts and events in the calendar.
Shift patterns (36.5 hours per week):
Shift 1: Monday – Thursday 6.00am – 2.00pm, Friday 6.00am – 1.00pm (less half an hour for lunch each day)
Shift 2: Monday – Thursday 2.00pm – 10.00pm, Friday 1.00pm – 8.00pm (less half an hour for lunch each day)
Requirements: You will be educated to NVQ Level 1 or equivalent level qualification, and have previous experience of working in a similar role. You will possess good communication and customer service skills, the ability to use your own initiative, be willing to work as part of a team, and have a flexible attitude to work. A full, clean driving licence is essential.
The Security and Welcome Team will primarily provide a comprehensive security service across the University estate. As well as ensuring a first-class security service, they are expected to provide first aid, fire incident management and PEEP support across our university. In addition, the role holder, working either individually or as part of a team, will often be the first point of contact for students, staff, visitors and external stakeholders and required to signpost and advise individuals as required. The role holder may also be required to support at other University sites, in relation to all aspects of the post.
The successful candidate will usually work on rotation across pre-set shift patterns, covering the designated opening times. They will be responsible for providing a security and First Aid service for the whole Campus. The Security team are often the first point of contact for routine enquiries and in emergency situations. Flexibility may be required to cover other shifts and events in the calendar.
Shift patterns (36.5 hours per week):
Shift 1: Monday – Thursday 6.00am – 2.00pm, Friday 6.00am – 1.00pm (less half an hour for lunch each day)
Shift 2: Monday – Thursday 2.00pm – 10.00pm, Friday 1.00pm – 8.00pm (less half an hour for lunch each day)
Requirements: You will be educated to NVQ Level 1 or equivalent level qualification, and have previous experience of working in a similar role. You will possess good communication and customer service skills, the ability to use your own initiative, be willing to work as part of a team, and have a flexible attitude to work. A full, clean driving licence is essential.
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Job details
- Reference
- 3919-26
- Category
- Support & Operations
- Hours
- 36.5 hrs / week
- Posted
- 4 Oct 2026
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