Facilities Team Leader (Internal only)

We are looking for an experienced and customer focused Facilities Team Leader to join our team at University Park.

Main duties will include organising and supervising the Building Attendant and Cleaning Teams, inspecting the infrastructure of the buildings, reporting maintenance issues and setting up meeting rooms ensuring adequate supplies of consumables are available for teaching and conferences.

You will also lock and unlock designated areas of the buildings within your area of responsibility issuing and receiving keys from staff and contractors ensuring relevant policies and procedures are adhered to at all times.

A large part of this role includes being the first point of contact for visitors to the area which includes dealing with large numbers of enquiries face to face, by phone and by e-mail ensuring excellent customer service is always achieved.

You will be responsible for maintaining the cleaning standards within the area and will induct, train and supervise the cleaning team carrying out appraisal conversations as required.

Candidates should have experience of working in a similar customer facing environment and have relevant cleaning experience. You will also have experience of supervising staff and ideally have basic maintenance experience and knowledge of fire and security alarm systems.

The role can be physically demanding but lifting aids and full training will be provided.

Hours of Work: 36.25 hours per week, working 5 days out of 7 to be arranged with occasional weekends, with hours worked between 6.00am–2.15pm. This is a permanent, full-time post with additional 15% payment for hours worked at the weekend.

What we offer:
- Excellent holiday allowance of 27 days (pro rata), plus additional university closure days and bank holidays.
- Employee Assistance Programme/Counselling Service – 24/7 support.
- Uniform provided plus the tools you need to do a great job.
- Commitment to staff development, provision of training, continued support, and career progression opportunities.
- Reward scheme granting bonuses of numerous values for excellent work.
- Access to a range of benefits and rewards, including fitness and health facilities, staff discounts, travel schemes and many more.

The successful candidates will be expected to attend Estates and Facilities training courses which run Monday to Friday mornings. Further details will be given at interview.

Note: This vacancy is open to employees of the University of Nottingham only.